Like many of you, I have been watching the events unfold surrounding Jerry Sandusky, Penn St. and Joe Paterno. The NCAA came out with its ruling the other day. $60 million in fines and vacating all of Coach Paterno’s wins from 1998. I’ve also been watching the responses. Some calling it unfair. Others saying that the NCAA didn’t go far enough. Whatever your take, there are some life lessons here for all of us.
Continue reading Leadership and Joe Paterno – A Life Lesson for All of Us
So you have an interview coming up and aren’t sure what to do. Perhaps you’re 18 and you’ve never interviewed before. Maybe you’re just graduating and have to prepare for your first “real” interview. Or, you might be 45 and looking for work for the first time in 20 years and don’t know what to do. We’ll, if you have an interview coming up, you should find something helpful here.
Continue reading Top 10 Ways to Prepare for an Interview
Every now and then I like to take an assessment of my leadership skills as a reminder of both my strengths and weaknesses. I recently took one at TeamTechnology and would highly recommend it to anyone who is searching for a new career or interested in leadership development. The assessment is based on Myers-Briggs and the Keirsey Temperament Sorter. The results are very in depth, AND the test is inexpensive and quickly obtained.
All the best!
One of my most popular posts has been on how to “get”other people’s respect. It may be a spouse, coworker or boss, but the question is the same. So is respect something you “get” or is it something you earn? A couple of things to think about…
1. Respect must be earned. If you have integrity, work hard and are diligent about what you do and how you behave, you will earn respect.
2. If you follow my advice and are still not respected, there are a few things to think about. First, this person you are trying to win over might be the problem, not you. Some people have unreasonable expectations. What can you do if this is the case? You either accept it or run for the door. The other question you may need to ask yourself is do YOU respect yourself? Is there something that you can’t forgive yourself for, or problems with your self-image? If you can’t respect yourself, why should anyone else?
If you find yourself here, don’t worry. Just keep asking the question and try to become better at living a life with honor and integrity. Learn to love yourself!
All the best!
All the time!
So… it happened again. You’re at work, trying to make things happen, and your boss doesn’t listen. Or if she’s listening, she either ignores you or runs over you. You think you’re a good leader. You have a proven track record. You get results. Yet for some reason your boss just doesn’t acknowledge your capabilities. The result? You end up frustrated. Your boss ends up frustrated. At times you’re not even sure if you can show up for another day of work. What are your options and what should you do?
Continue reading The Perils of Leadership – When Leaders Collide
I was involved in a discussion the other day with a manager about team members that are poor performers. What do you do with them? Well, there are the textbook answers and then there is reality. Read on for some practical tips.
Continue reading Leading Your Below Average Team Members
As a project management expert, I often get to see first hand how an organization measures their effectiveness in project management. I find it intriguing that so many of them, don’t really understand what they are trying to measure. They just look at their list of projects and if they all get done, then they are successful. If they don’t they are not successful. Many don’t measure it at all. Measuring project management effectiveness (PME) is important, but overlooked by many. What about your organization?
Continue reading Evaluating Your Organization’s Project Management Effectiveness (PME)
Statistically speaking, the 80/20 rule seems to apply to almost every situation. When it comes to your staff, it means that 20% of the people do 80% of the work. What would happen if we could somehow raise the level of performance of the 80%, just a bit? Or better yet, how can we move the bell curve to the right so that 40% of the people do 80% of the work? By moving the bell curve to the right, if the original 20% stay productive, and you increase the productivity of 25% of the rest of your staff, the amount of work that got done would have to go up. So, how do we go about accomplishing this?
Continue reading How To Get More Out of Your Project Managers and Your Team
As consumers and customers, I’m sure all of us have had both good and bad experiences with customer service. There are businesses and establishments that we remember fondly, usually because someone there went out of their way to make our experience delightful. On the other hand, there are businesses that we would never recommend to a friend and I’m sure you can recount your worst experience in detail, even though it may have been 20 years ago.
As a leader, how do we ensure that our staff are giving the best customer service available? Or, if they are not working in customer service, how do we get them to perform at a level where the organization can excel?
Let me rephrase the question. Is it the employees responsibility to ensure great customer service, or it management and leadership? If I walk into a coffee house and am ignored by the staff while they chat about the party they had last night, whose fault is it?
Continue reading Getting More From Your Employees
While teaching a project management class last night, we got into a discussion about social media, technology and how communicating can overwhelm you due to the many ways we now communicate. Many of the younger (under 30) students said that they had a hard time managing their communications because of the myriad of ways that people communicate today. It was not too long ago that people joked about being addicted to the “crackberry”, but that was just the tip of the iceberg. Today we communicate by E-mail (old school), texting, instant messaging, phone calls (really old school), twitter and other social media tools. These make us more accessible than ever before, and if you’re not careful, you’ll find yourself texting, twittering, instant messaging and emailing all at the same time. With all these demands for your time coming at you at once, it can be overwhelming. Here are some tips to getting your life back under control.
- Continue reading How To Manage Your Time in a Multitasking World