Greetings Leaders!

I recently wrote a fairly critical blog of Comcast’s Customer Service. Well, I am happy to report that I found someone that does it right. American Express. I want to write about this, because good customer service doesn’t happen by accident. There is a reason why American Express excels in customer service.

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Greetings Leaders!

The other day I blogged about success and said that success isn’t defined by money. That is certainly true. However, we all need to make money. Why? Money allows us to care for ourselves and our family. Without money, life can be very miserable indeed. While I wish the world operated more altruistically, the harsh reality is that there is no such thing as a free lunch. So, a leader needs to know how to make money. The question becomes, how do you as a leader accomplish this?

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Greetings Leaders!

Do you want to be successful? I know I do. Who wants to lead a life of failure? Not me, and I’m sure not you. So how do you guarantee success? I looked up success at dictionary.com and it is a noun. I think success should be a verb. If we only judge success by results, we miss the point. Success is in the doing, not the achieving.

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Greetings Leaders!

This is the second post in a series on marriage (The first blog is here). Today I want to talk about commitment. If you want to stay married, you must be dead serious about not throwing in the towel, no matter how bad it gets (physical/emotional abuse aside). This must be a joint decision. You can’t keep a marriage intact if only one of you makes this commitment.

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Greetings Leaders!

Have you ever thought about what defines success? Or more importantly, the cost of getting there? It is very tempting to think that success is fame and fortune. That life’s purpose is about having a lot of money and being happy – regardless of how you get there. Examples of this lifestyle are paraded in front of us all the time. This past year we saw Jon and Kate‘s marriage dissolve into oblivion as both looked for happiness. South Carolina’s Governor Mark Sanford abandoned his post (left the state AND his family) in his quest to be with his “soul mate”. Another not so well known example was Maria Housden who appeared on the Dr. Phil show to defend here choice of being a non-custodial parent as she traveled and wrote her book.

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